Your credit card information is safe when you book with www.tourinfo.org. To ensure your security, we use industry
standard 128bit Secure Sockets Layer (SSL) encryption technology. When you make a hotel booking online, SSL encrypts
your credit card details as they travel over the Internet. This encryption makes credit card transactions over the
Internet as secure as purchasing by telephone.
SSL Technology
The SSL encryption process converts the information you enter bits of code, which are securely transmitted over the
Internet when you submit your booking form. This scrambled data cannot be read as the information travels over the
Internet.
Once the encrypted data is received by our secure server, it is translated back into its original form so that our
systems can read and process it. Your credit card information is not transmitted over the Internet again.
Book by Telephone
If you prefer to give your credit card details over the telephone, you can call our Customer Service Team with your
credit card information and booking details, and we will process the booking for you. Call +359 (2) 9631059.
After-Sales Service
I haven't received my confirmation yet, what shall I do?
Your booking confirmation from www.tourinfo.org should be with you within minutes of making a booking. Sometimes it
might take longer, but if you do not receive your confirmation within a few hours, then please do contact us
hotels@internet-bg.net
or
nadya@internet-bg.net .
Will I receive confirmation of my booking in the post?
No. The email confirmation you receive from www.tourinfo.org is all you will need. It displays your booking reference,
information about the hotel, your room rates, confirmation number, and the hotel's cancellation policy. We can send out
a written confirmation to your postal address, but you will need to request this when making a booking.
Is it safe to book on-line?
Your booking is 100% secure at this website, see below for information on how we achieve this. If you have any
questions, please do not hesitate to contact us
hotels@internet-bg.net
or
nadya@internet-bg.net
SSL Technology
The SSL encryption process converts the information you enter bits of code, which are securely transmitted over the
Internet when you submit your booking form. This scrambled data cannot be read as the information travels over the
Internet.
Once the encrypted data is received by our secure server, it is translated back into it's original form so that our
systems can read and process it. Your credit card information is not transmitted over the Internet again.
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